Outage in Appfolio

Dedicated Phone Line Unavailable

Resolved Major

February 20, 2026 - Started 3 months ago - Lasted about 5 hours

Incident Report

We implemented a fix and are improved accessibility on the Dedicated Phone Line. Please submit a support request using the AppFolio Support icon in your AppFolio Database if you experience continued access issues.

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

MONITORING 3 months ago - at 02/20/2026 05:37PM

INVESTIGATING 3 months ago - at 02/20/2026 05:01PM

We are currently experiencing an outage impacting the Dedicated Phone Line. If you are an AppFolio Property Manager Plus or AppFolio Property Manager Max customer, you may be unable to contact the Customer Care team over the phone. Our team is working diligently to resolve this issue as soon as possible, and will provide updates on this page as they become available.

RESOLVED 3 months ago - at 02/20/2026 06:32PM

This incident has been resolved.

MONITORING 3 months ago - at 02/20/2026 06:49PM

Latest Appfolio outages

Credit Screening Unavailable - 6 days ago

RUBS Interface - 12 days ago

Credit Screening Unavailable - 19 days ago

Dedicated Phone Line Unavailable - 19 days ago

Text Messages u0026 Lease Generation - 19 days ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook