Outage in Appfolio

Appfolio Login Issues

Resolved Major

March 31, 2026 - Started about 1 month ago - Lasted about 2 hours

Incident Report

We are currently investigating reports of login failures within the mobile app, specifically affecting users with **Maintenance Tech** permissions. Our engineering team is looking into the root cause, and we will provide an update as soon as we have more information.

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Latest Updates ( sorted recent to last )

INVESTIGATING about 1 month ago - at 03/31/2026 12:30PM

INVESTIGATING about 1 month ago - at 03/31/2026 03:51PM

Our team is continuing to investigate this issue.

IDENTIFIED about 1 month ago - at 03/31/2026 04:26PM

We have identified the root cause of the login failures affecting **Maintenance Tech** users on the mobile app. Our engineering team is currently working on a fix to restore service.

MONITORING about 1 month ago - at 03/31/2026 04:44PM

We implemented a fix and are currently monitoring the result.

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