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We are currently investigating an issue causing significant delays for SMS Two Factor Authentication (2FA) verification codes, which is primarily affecting customers who are logging in or issuing outbound payments. Our team is actively working with upstream carriers to resolve this delivery delay as quickly as possible. If you are currently waiting on a code, please avoid requesting it multiple times. If you have already made several attempts, please **wait 30 minutes** before trying again to ensure your next request processes successfully.
Our partner has identified the cause, and is working to resolve the issue. We will continue to provide updates as they become available.
Our partner is observing a recovery in SMS code delivery and is monitoring to ensure a full resolution.
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