Outage in AppFollow

Keyword Tracking issue

Resolved Major
December 01, 2023 - Started 12 months ago - Lasted about 1 month
Official incident page

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Outage Details

We are actively resolving system issues that result in empty responses, affecting Keyword rankings and Search Ads. Live ranking, tracking, and API functionalities may experience disruptions. The root cause is attributed to recent changes on the AppStore side, and we appreciate your patience as we work to adapt to these modifications.
Components affected
AppFollow ASO
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 01/05/2024 09:34AM

Keyword ranks and other calculated data on the Keywords tracking page are operational again.

IDENTIFIED 12 months ago - at 12/01/2023 09:40AM

We are actively resolving system issues that result in empty responses, affecting Keyword rankings and Search Ads. Live ranking, tracking, and API functionalities may experience disruptions. The root cause is attributed to recent changes on the AppStore side, and we appreciate your patience as we work to adapt to these modifications.

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