Outage in AppFollow

Issues with Data Collection and Display - Channel Analytics page

Major

March 31, 2025 - Started about 1 month ago
Official incident page

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Outage Details

Data collection and display for both Android and iOS apps has ben facing issues, starting around March 23rd until now. Our team is already aware of the issue, and investigating the root cause.

Components affected

AppFollow ASO AppFollow ASO

Latest Updates ( sorted recent to last )

IDENTIFIED 17 days ago - at 04/14/2025 01:55PM

Android data collection has been successfully restored. The issue with iOS data is still ongoing and has been traced to a 3rd-party service. We’re in contact with them and will provide updates as we learn more.

INVESTIGATING about 1 month ago - at 03/31/2025 05:26PM

Data collection and display for both Android and iOS apps has ben facing issues, starting around March 23rd until now. Our team is already aware of the issue, and investigating the root cause.

Latest AppFollow outages

Reviews Delay - about 1 hour ago

Degraded Performance – Reply to Reviews (Microsoft/Xbox Store Apps) - about 1 month ago

Service Disruption - about 1 month ago

Google Play Data Collection Delays - about 2 months ago

Google Servers Availability Issue - 5 months ago

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