Outage in Apphud

Issue with App Store and Google Play server notifications delivery

Minor

March 09, 2026 - Started 3 days ago
Official incident page

Incident Report

We experienced an issue where App Store Server Notifications and Google Play Real-Time Developer Notifications were not being delivered to Apphud servers. As a result, some subscription events such as renewals, cancellations, or billing issues may not have been processed in real time. The issue has now been identified and fixed. We will replay all missed server notifications and process them accordingly. Subscription renewals and other events will be updated based on their original effective timestamps (for example, renewal or expiry time), so historical data and analytics will remain accurate.

Components affected

Apphud Web App

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Latest Updates ( sorted recent to last )

MONITORING 3 days ago - at 03/09/2026 09:58AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 days ago - at 03/09/2026 09:58AM

We experienced an issue where App Store Server Notifications and Google Play Real-Time Developer Notifications were not being delivered to Apphud servers. As a result, some subscription events such as renewals, cancellations, or billing issues may not have been processed in real time.
The issue has now been identified and fixed.

We will replay all missed server notifications and process them accordingly. Subscription renewals and other events will be updated based on their original effective timestamps (for example, renewal or expiry time), so historical data and analytics will remain accurate.

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