Elevated Office 365 Latency

We are seeing slow responses and timeouts from Microsoft's calendar service (Microsoft Graph). This affects customers who have connected an Office 365 or Outlook calendar. For these customers, scheduling pages may be slow to show available times or may not show them at all, some bookings may fail, and calendar syncing may be delayed. Google Calendar and other integrations are not affected.This is an upstream issue with Microsoft. We have added server capacity so other scheduling pages stay responsive, and we are monitoring Microsoft's service closely. We will post an update as things change.Thank you for your patience and understanding.

We're still seeing slow responses and timeouts from Microsoft 365 calendars, and Microsoft's service degradation remains ongoing. Customers with a connected Office 365 or Outlook calendar may still see slow or missing available times on their scheduling pages, and some bookings or calendar syncs may fail. Google Calendar and other integrations continue to work normally.This incident remains open. We're continuing to monitor Microsoft's service and will post another update when things recover. You can also follow Microsoft's status here: u003chttps://status.cloud.microsoft/u003eThank you for your patience.

We're continuing to see degraded performance from Microsoft 365 calendars. Some responses from Microsoft are coming back faster than earlier today, but most requests are still timing out or returning errors. Customers with a connected Office 365 or Outlook calendar may still see slow or missing available times on their scheduling pages, and some bookings or calendar syncs may fail. Google Calendar and other integrations are not affected.Microsoft's service degradation is still ongoing (https://status.cloud.microsoft/). We're monitoring closely and will post another update when Microsoft calendar requests are back to normal.Thank you for your patience.

Microsoft has confirmed a service degradation affecting Microsoft 365, which is the cause of the delays for customers using Office 365 or Outlook calendars. You can follow their status here: u003chttps://status.cloud.microsoft/u003eWe're continuing to monitor and will update this incident once Microsoft's service recovers.

Microsoft is still investigating the cause of the issue affecting Microsoft 365, and they haven't shared a timeline for a fix yet. You can follow their updates here: u003chttps://status.cloud.microsoft/u003eIn the meantime, we're making some adjustments on our end to help keep things running as smoothly as possible. If you've connected an Office 365 or Outlook calendar, your scheduling page may still be slow to show available times, and some bookings may not go through until Microsoft's service recovers. Google Calendar and other integrations are working normally.We'll keep a close eye on things and post another update as soon as we know more. Thanks so much for your patience.

We're still seeing issues connecting to Microsoft 365 calendars. Microsoft is continuing to work on the problem and has added more capacity, but they haven't found the root cause or shared a timeline for a fix yet. You can follow their updates here: u003chttps://status.cloud.microsoft/u003eIf you've connected an Office 365 or Outlook calendar, your scheduling page may be slow to show available times, and some bookings may not go through until Microsoft's service recovers. Google Calendar and other integrations are working normally.We'll keep monitoring overnight and post an update once things improve. Thanks again for your patience.

Microsoft 365 calendar connections are recovering. Since about 11:45 UTC, most requests to Microsoft are succeeding again, and scheduling pages for Office 365 and Outlook calendars are showing available times much more reliably.Microsoft hasn't marked the issue as resolved yet (https://status.cloud.microsoft/), and a small share of requests are still slow or failing, so we're keeping a close eye on things. If a booking didn't go through earlier, please try again.We'll post a final update once everything has been stable for a while. Thanks for bearing with us.