Outage in AppRiver

Secure cloud encryption reporting

Resolved Major
January 03, 2025 - Started 2 months ago - Lasted about 9 hours
Official incident page

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Outage Details

We have been made aware that email encryption reporting features for Secure Cloud is not functioning. We have raised a high severity issue and escalated to our Integration team who are actively investigating.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 01/04/2025 06:01AM

Reporting issues have been resolved. If you are still experiencing an issue please reach out to support.

INVESTIGATING 2 months ago - at 01/03/2025 09:43PM

Investigation continues into the cause of the reported issue(s). When we have any more information we will update accordingly.

INVESTIGATING 2 months ago - at 01/03/2025 08:35PM

We have been made aware that email encryption reporting features for Secure Cloud is not functioning. We have raised a high severity issue and escalated to our Integration team who are actively investigating.

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