Outage in AppsFlyer

Issue with attributing installs to clicks

Resolved Minor
January 04, 2024 - Started 12 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are investigating an issue with click attribution. Due to the analysis, there is a delay in the processing of sessions and in-apps traffic. You may experience delays in data availability in reports, push API and postbacks. We will share updates about our investigation progress. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 01/04/2024 04:25PM

We have reinitiated our in-app processing.
Please note that there are delays in data processing, with a slight lag for sessions and a greater one for in-app events.
We anticipate that all processing will return to its regular status within the next few hours.

MONITORING 12 months ago - at 01/04/2024 12:59PM

We have now resumed processing installs.
We expect sessions and in-app events to be processed soon.
Customers may notice a decrease in attribution to non-SRN networks (i.e. click URL-based networks) along with delays in data availability in our aggregate dashboards, raw reports, push API, and partner postbacks.
We will provide more information as soon as it is available.

IDENTIFIED 12 months ago - at 01/04/2024 11:57AM

Our engineering team has identified the issue and is working on resolving it.
We expect to resume processing incoming traffic soon.
We will provide more information as soon as possible.

INVESTIGATING 12 months ago - at 01/04/2024 11:01AM

We are investigating an issue with click attribution. Due to the analysis, there is a delay in the processing of sessions and in-apps traffic. You may experience delays in data availability in reports, push API and postbacks. We will share updates about our investigation progress. Thank you for your patience.

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