Outage in AppsFlyer

Delay in processing sessions and in-apps data

Resolved Minor
May 23, 2024 - Started 7 months ago - Lasted about 10 hours
Official incident page

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Outage Details

We temporarily paused the processing of sessions and in-app events due to an internal issue. You may notice that new data is not available for sessions and in-apps in reports and dashboards, and related push API and postbacks are delayed. No data is lost and installs data is not impacted. We will update you about our progress when we have more details.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/23/2024 06:56PM

Sessions and in-app events processing is back to normal.
If you encounter any further related issues, please don't hesitate to contact us.
Thank you for your patience and understanding.

MONITORING 7 months ago - at 05/23/2024 02:17PM

We are progressing with handling the delayed traffic.
Sessions processing is back to normal (no lag), and in-apps processing lag is estimated to be ±45 minutes.
Thank you for your patience.

MONITORING 7 months ago - at 05/23/2024 11:15AM

The issue was solved and we are progressing with handling the delayed traffic.
We started to process sessions and will soon begin to process in-apps.
There are still lags, but they are gradually being reduced.
Thank you for your patience.

IDENTIFIED 7 months ago - at 05/23/2024 10:41AM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 months ago - at 05/23/2024 10:20AM

We're still working to resolve this issue and will share more information once it's available. Thank you for your patience.

IDENTIFIED 7 months ago - at 05/23/2024 08:57AM

We temporarily paused the processing of sessions and in-app events due to an internal issue.
You may notice that new data is not available for sessions and in-apps in reports and dashboards, and related push API and postbacks are delayed.
No data is lost and installs data is not impacted.
We will update you about our progress when we have more details.

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