Outage in Appspace

New Device Registrations intermittently failing

Resolved Minor
March 26, 2025 - Started about 1 month ago - Lasted about 20 hours
Official incident page

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Outage Details

The Cloud Platform team is working with the Engineering team on identifying the root cause for this degradation.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/27/2025 06:12PM

This issue has been resolved and device registration has returned to normal operations.

MONITORING about 1 month ago - at 03/27/2025 01:40AM

Both App3 and App16 environments have returned to normal operations.
App12 has a workaround in place to improve performance and device registrations are now working properly.
Our Cloud Platform and Engineering teams are now working on a permanent resolution to today's earlier performance degradation on App12.

INVESTIGATING about 1 month ago - at 03/26/2025 10:42PM

The Cloud Platform team is working with the Engineering team on identifying the root cause for this degradation.

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