Outage in Apptio Targetprocess

Shared Views service issues in all data centers

Resolved Minor

July 24, 2023 - Started over 2 years ago - Lasted 1 day
Official incident page

Incident Report

Shared view functionality is not available in all data centers. The infrastructure team is investigating the issue.

Components affected

Apptio Targetprocess Dallas data center Apptio Targetprocess Amsterdam data center Apptio Targetprocess Sydney data center Apptio Targetprocess Portland data center Apptio Targetprocess Dublin data center

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 07/25/2023 03:26PM

This incident has been resolved.

MONITORING over 2 years ago - at 07/25/2023 03:51AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 07/24/2023 03:47PM

The issue with the DNS has been identified. The refresh of the DNS settings is rolling out. Share Views can start working in some locations.

INVESTIGATING over 2 years ago - at 07/24/2023 03:08PM

We continue investigating the issue with the Share Views.

INVESTIGATING over 2 years ago - at 07/24/2023 10:11AM

Shared view functionality is not available in all data centers.
The infrastructure team is investigating the issue.

Latest Apptio Targetprocess outages

Targetprocess unavailable - 4 days ago

Performance degradation on US cluster - 18 days ago

Targetprocess Service Interruption-We are currently experiencing a 500 error for accounts hosted on the Dublin (EU2) cluster. - about 1 month ago

Slowness and delays in receiving live updates - 2 months ago

Report service is unavailable on US and US2 clusters - 4 months ago

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