Outage in Apptio Targetprocess

Integration profiles are failing to load, and the automation rule is not working for a few accounts hosted in the Portland data center (US cluster).

Resolved Minor

January 29, 2025 - Started about 1 year ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Apptio Targetprocess Portland data center

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/29/2025 02:22PM

This incident has been resolved.

MONITORING about 1 year ago - at 01/29/2025 01:32PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 01/29/2025 01:07PM

Automation rules issue is fixed.
We are continuing to investigate the Integration profiles load issue.

INVESTIGATING about 1 year ago - at 01/29/2025 12:14PM

We are currently investigating this issue.

MONITORING about 1 year ago - at 01/29/2025 11:46AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 01/29/2025 08:53AM

We are currently investigating this issue.

Latest Apptio Targetprocess outages

Targetprocess unavailable - 4 days ago

Performance degradation on US cluster - 19 days ago

Targetprocess Service Interruption-We are currently experiencing a 500 error for accounts hosted on the Dublin (EU2) cluster. - about 1 month ago

Slowness and delays in receiving live updates - 3 months ago

Report service is unavailable on US and US2 clusters - 4 months ago

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