Outage in Apptio Targetprocess

Frontdoor Authentication disruption - US region

Resolved Major
February 05, 2025 - Started 3 months ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/06/2025 02:56PM

This incident has been resolved, all systems should now be operational.

MONITORING 3 months ago - at 02/06/2025 12:58PM

The issue appears to remain resolved, we are continuing to monitor for any further issues.

MONITORING 3 months ago - at 02/06/2025 11:01AM

A fix has now been deployed by our engineering team, which appears to have resolved the issue. We continue to monitor the results.

MONITORING 3 months ago - at 02/06/2025 10:44AM

The issue has been identified by our engineering team and the fix is being implemented. We are monitoring the status further.

INVESTIGATING 3 months ago - at 02/06/2025 10:37AM

Apptio continues to investigate the issue with frontdoor.apptio.com that is causing access to applications managed by Frontdoor to intermittently be interrupted. We will continue to provide status updates.

INVESTIGATING 3 months ago - at 02/06/2025 08:53AM

Apptio Engineering is still working with Amazon AWS support to resolve the access issues with frontdoor.apptio.com. We will provide updates until the issue is resolved.

INVESTIGATING 3 months ago - at 02/06/2025 06:56AM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 02/06/2025 05:43AM

Apptio Engineering is working with Amazon AWS support to resolve the access issues with frontdoor.apptio.com. We will provide updates through the evening or until the issue is resolved.

INVESTIGATING 3 months ago - at 02/06/2025 03:29AM

We are actively working with AWS Engineering to troubleshoot the issues we have encountered with Frontdoor. We will continue to provide updates on status.

INVESTIGATING 3 months ago - at 02/06/2025 03:14AM

Apptio continues to investigate an issue with frontdoor.apptio.com that is causing access to applications managed by Frontdoor to intermittently be interrupted. We will continue to provide status updates.

INVESTIGATING 3 months ago - at 02/06/2025 02:18AM

Apptio continues to investigate an issue with frontdoor.apptio.com that is causing access to applications managed by Frontdoor to intermittently be interrupted. We will continue to provide status updates.

INVESTIGATING 3 months ago - at 02/06/2025 01:19AM

Apptio continues to investigate an issue with frontdoor.apptio.com that is causing access to applications managed by Frontdoor to intermittently be interrupted. We will continue to provide status updates.

INVESTIGATING 3 months ago - at 02/06/2025 12:13AM

Apptio continues to investigate an issue with frontdoor.apptio.com that is causing access to applications managed by Frontdoor to intermittently be interrupted. We will continue to provide status updates.

INVESTIGATING 3 months ago - at 02/06/2025 12:10AM

Apptio continues to investigate an issue with frontdoor.apptio.com that is causing access to applications managed by Frontdoor to intermittently be interrupted. We will continue to provide status updates.

INVESTIGATING 3 months ago - at 02/05/2025 11:09PM

Apptio continues to investigate an issue with frontdoor.apptio.com that is causing access to applications managed by Frontdoor to intermittently be interrupted. We will continue to provide status updates.

INVESTIGATING 3 months ago - at 02/05/2025 10:06PM

Apptio continues to investigate an issue with frontdoor.apptio.com that is causing access to applications managed by Frontdoor to intermittently be interrupted. We will continue to provide status updates.

INVESTIGATING 3 months ago - at 02/05/2025 09:10PM

Apptio continues to investigate intermittent access issues with frontdoor.apptio.com. Access to applications managed by Frontdoor will intermittently be interrupted. We will continue to provide updates on status.

INVESTIGATING 3 months ago - at 02/05/2025 08:56PM

Apptio continues to investigate the issue with frontdoor.apptio.com. We are attempting to maintain access to applications through Frontdoor while Access Administration remains unavailable. There may still be intermittent access issues. We will continue to provide updates on status.

INVESTIGATING 3 months ago - at 02/05/2025 07:57PM

Apptio continues to investigate the issue with frontdoor.apptio.com. We are attempting to maintain access to applications through Frontdoor while Access Administration remains unavailable. There may still be intermittent access issues. We will continue to provide updates on status.

INVESTIGATING 3 months ago - at 02/05/2025 06:39PM

Apptio continues to investigate the issues with frontdoor.apptio.com. We are attempting to allow access to applications from Frontdoor while Access Administration remains unavailable. There may still be intermittent access issues. We will continue to provide updates on status.

INVESTIGATING 3 months ago - at 02/05/2025 05:38PM

Apptio continues to investigate the frontdoor.apptio.com login issue. As of now, there is no ETA on when Frontdoor will be accessible. Access Administration will not be accessible at this time. We will continue to provide updates on status.

INVESTIGATING 3 months ago - at 02/05/2025 04:56PM

Apptio continues to investigate the frontdoor.apptio.com login issue. As of now, there is no ETA on when Frontdoor will be accessible. Access Administration will not be accessible at this time. We will continue to provide updates on status.

INVESTIGATING 3 months ago - at 02/05/2025 04:03PM

Apptio continues to investigate the frontdoor.apptio.com login issue. As of now, there is no ETA on when Frontdoor will be accessible. We will continue to provide updates on status.

INVESTIGATING 3 months ago - at 02/05/2025 03:04PM

We are investigating latency on Frontdoor.apptio.com. During this time, you may experience issues logging into environments through Frontdoor.

INVESTIGATING 3 months ago - at 02/05/2025 02:22PM

We are currently investigating this issue.

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