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Outage in Apptio Targetprocess

Intermittent Issues with Frontdoor SSO

Resolved Major
February 23, 2026 - Started 2 months ago - Lasted about 10 hours
Official incident page

Incident Report

We are currently investigating an issue where SSO logins are intermittently failing. This is being actively tracked at https://statuspage.ibmcloudsecurity.com/. We will also post updates here as we have them.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/24/2026 01:26AM

This incident has been resolved.

MONITORING 2 months ago - at 02/24/2026 12:17AM

A fix has been applied and has stabilised login performance. Please test using a Private or Incognito Window. We will continue to monitor the status.

INVESTIGATING 2 months ago - at 02/23/2026 09:55PM

Outage reportedly still affecting US clusters intermittently. Issue appears to be resolved for other clusters.

INVESTIGATING 2 months ago - at 02/23/2026 07:19PM

We are continuing to monitor the progress at https://statuspage.ibmcloudsecurity.com/. At this time, only US region is still impacted.

INVESTIGATING 2 months ago - at 02/23/2026 05:33PM

We are continuing to monitor the progress at https://statuspage.ibmcloudsecurity.com/. At this time, only US region is still impacted.

IDENTIFIED 2 months ago - at 02/23/2026 03:44PM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 months ago - at 02/23/2026 03:43PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 02/23/2026 03:29PM

We are currently investigating an issue where SSO logins are intermittently failing. This is being actively tracked at https://statuspage.ibmcloudsecurity.com/. We will also post updates here as we have them.

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