Outage in Apptio Targetprocess
Intermittent login difficulty on IBM Support portal
Resolved MinorIncident Report
The IBMid authentication service was experiencing issues that may prevent some customers from logging in to the IBM Support Portal (support.ibm.com). Customers who are still unable to login and have a critical Severity 1 issue that cannot wait for portal access to be restored should contact IBM Support directly by phone.
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 07/10/2026 05:34PM
This incident has been resolved.
MONITORING
23 days ago - at 07/10/2026 03:49PM
The IBMid authentication service was experiencing issues that may prevent some customers from logging in to the IBM Support Portal (support.ibm.com). Customers who are still unable to login and have a critical Severity 1 issue that cannot wait for portal access to be restored should contact IBM Support directly by phone.
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