Outage in AppZen

Concur Integration Issue Across Multiple Customers - Affecting Expense report ingestion to Appzen

Resolved Major

June 27, 2025 - Started 10 months ago - Lasted about 11 hours
Official incident page

Incident Report

We are currently observing an integration issue with Concur that appears to be impacting multiple customers. Due to this issue, Expense reports may not be ingested in Appzen. We are actively monitoring the situation and will keep you informed as we receive further updates from Concur. For real-time updates on the Concur outage, please refer to Concur’s status page: https://open.concur.com/?data-center=us2 Thank you for your patience and understanding.

Components affected

AppZen Expense Audit

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/27/2025 08:34PM

This incident has been resolved.

INVESTIGATING 10 months ago - at 06/27/2025 10:21AM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 06/27/2025 10:19AM

We are currently observing an integration issue with Concur that appears to be impacting multiple customers. Due to this issue, Expense reports may not be ingested in Appzen.

We are actively monitoring the situation and will keep you informed as we receive further updates from Concur.

For real-time updates on the Concur outage, please refer to Concur’s status page: https://open.concur.com/?data-center=us2

Thank you for your patience and understanding.

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