Outage in AppZen
All Expense Audit Customers: Issue with Rejection Comment Templates Not Displaying Properly
Resolved MajorIncident Report
Impact: All Expense Audit Customers
Incident Description:
We are currently investigating an issue where auditors are unable to retrieve rejection comment templates after selecting them. Instead of displaying the expected message, the UI is returning [object Object].
We understand the impact this may have on workflow and apologise for the inconvenience. Our Engineering team is actively working to identify the root cause and implement a fix.
Further updates will be shared as we make progress.
Components affected
AppZen Expense AuditTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/09/2025 09:50AM
This incident has been resolved.
INVESTIGATING
9 months ago - at 07/09/2025 06:48AM
We are continuing to investigate this issue.
INVESTIGATING
9 months ago - at 07/09/2025 06:33AM
We are continuing to investigate this issue.
INVESTIGATING
9 months ago - at 07/09/2025 06:32AM
Impact: All Expense Audit Customers
Incident Description:
We are currently investigating an issue where auditors are unable to retrieve rejection comment templates after selecting them. Instead of displaying the expected message, the UI is returning [object Object].
We understand the impact this may have on workflow and apologise for the inconvenience. Our Engineering team is actively working to identify the root cause and implement a fix.
Further updates will be shared as we make progress.
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