Outage in AppZen

AAP Status Update: Invoices processing and email invoice ingestion affected

Resolved Major

January 28, 2026 - Started 13 days ago - Lasted about 19 hours
Official incident page

Incident Report

We are currently experiencing issues in AAP wherein: -Invoices may get stuck in Processing or Validating status -Email invoice ingestion may be delayed or stalled Our team is investigating this at the highest priority. We apologize for the inconvenience and will share updates as they become available.

Components affected

AppZen Invoice Processing

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Latest Updates ( sorted recent to last )

RESOLVED 12 days ago - at 01/29/2026 11:04AM

This incident has been resolved

MONITORING 13 days ago - at 01/28/2026 11:18PM

We are continuing to monitor for any further issues.

MONITORING 13 days ago - at 01/28/2026 08:41PM

Issue has been identified & system is recovering from backlog. We are continuing to monitor for processing progress & confirm no further issues.

INVESTIGATING 13 days ago - at 01/28/2026 07:56PM

We are currently investigating this issue.

MONITORING 13 days ago - at 01/28/2026 05:39PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 13 days ago - at 01/28/2026 05:25PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 13 days ago - at 01/28/2026 03:54PM

We are currently experiencing issues in AAP wherein:
-Invoices may get stuck in Processing or Validating status
-Email invoice ingestion may be delayed or stalled

Our team is investigating this at the highest priority.

We apologize for the inconvenience and will share updates as they become available.

Latest AppZen outages

AI Analytics – Report Download Issue - 7 days ago

EA Reports Workflow Issue - 13 days ago

System Login Issues - 19 days ago

AAP - Invoice Processing Latency - 19 days ago

System Slowness Impacting Report Auditing and Invoice Processing, ingestion and email notification - about 2 months ago

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