Outage in AppZen
AP Inbox – Email Ingestion Issue
Resolved MajorIncident Report
Customers may experience an issue where invoices sent to their customer-hosted Outlook/Exchange mailboxes are not being ingested into AppZen AP Inbox.
We are aware of the issue and are working to resolve it on priority. We apologize for the inconvenience caused and will provide further updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 09/29/2026 06:03PM
This incident has been resolved.
All invoices submitted to AppZen by email or through an ERP integration have been ingested.
MONITORING
4 days ago - at 09/29/2026 05:47PM
We are monitoring the fix implemented to resolve the issue.
IDENTIFIED
5 days ago - at 09/29/2026 01:51PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
5 days ago - at 09/29/2026 11:30AM
Customers may experience an issue where invoices sent to their customer-hosted Outlook/Exchange mailboxes are not being ingested into AppZen AP Inbox.
We are aware of the issue and are working to resolve it on priority. We apologize for the inconvenience caused and will provide further updates as more information becomes available.
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