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Outage in Apsis Pro

Degraded performance of Forms created in Form Builder

Resolved Major
July 17, 2025 - Started 7 months ago - Lasted about 5 hours
Official incident page

Incident Report

It was discovered yesterday that the forms in APSIS Pro created in Form Builder tool suffer from degraded performance - data from filled forms is properly captured but it's not moved further to APSIS Pro platform. Incident response team is investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 07/17/2025 10:40AM

Form submits are fully operational again - incident has been resolved

IDENTIFIED 7 months ago - at 07/17/2025 08:53AM

We believe we've found the root cause for the issue - team is working on mitigating the impact

INVESTIGATING 7 months ago - at 07/17/2025 05:27AM

It was discovered yesterday that the forms in APSIS Pro created in Form Builder tool suffer from degraded performance - data from filled forms is properly captured but it's not moved further to APSIS Pro platform. Incident response team is investigating the issue.

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