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Outage in Aptem

Aptem Assess Outage

Resolved Major
November 18, 2025 - Started 6 months ago - Lasted about 6 hours
Official incident page

Incident Report

Our monitoring has identified that users will be experiencing issues when trying to access the Aptem Assess application. Users will be unable to load pages or access the Aptem Assess product. We are investigating this issue and will provide an update shortly.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/18/2025 05:16PM

This incident has been resolved.

MONITORING 6 months ago - at 11/18/2025 02:43PM

Our 3rd-party Cloud provider is continuing to work on restoring the services. Aptem Assess is now working. However, there may still be some instability.

MONITORING 6 months ago - at 11/18/2025 01:33PM

Our 3rd-party Cloud provider has identified the issue. They are continuing to work on restoring the services. Aptem Assess is not working yet.

MONITORING 6 months ago - at 11/18/2025 01:14PM

Our 3rd-party Cloud provider has identified the issue. Aptem Assess is working again.

MONITORING 6 months ago - at 11/18/2025 12:59PM

Aptem Assess is experiencing instability due to issues on the part of our third-party Cloud provider.

https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

MONITORING 6 months ago - at 11/18/2025 12:36PM

Our 3rd-party Cloud providers has started to remediate their issues, and we're seeing Aptem Assess features return to operation. Some users may continue to be unable to load pages, but this is expected to rapidly improve as remediations take effect.

Aptem are continuing to monitor the situation.

https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

IDENTIFIED 6 months ago - at 11/18/2025 11:52AM

Aptem have identified a technical issue with one of our 3rd-party Cloud providers. We're in currently in communication with the supplier to understand the impact and resolution timelines. Users will continue to be unable to load pages or access the Aptem Assess product while this issue persists.

https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

INVESTIGATING 6 months ago - at 11/18/2025 11:41AM

Our monitoring has identified that users will be experiencing issues when trying to access the Aptem Assess application. Users will be unable to load pages or access the Aptem Assess product. We are investigating this issue and will provide an update shortly.

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