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Outage in Aptem

Users are unable to attach and generate transcript summaries.

Resolved Minor
October 07, 2025 - Started 7 months ago - Lasted about 2 hours
Official incident page

Incident Report

Users are experiencing an issue that prevents them from attaching and summarising transcripts across all tenants. We are investigating the matter and will post an update as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/07/2025 03:53PM

We applied the fix, and users can now attach and summarise transcripts again.

INVESTIGATING 7 months ago - at 10/07/2025 03:49PM

We are continuing to investigate this issue.

INVESTIGATING 7 months ago - at 10/07/2025 02:18PM

We are continuing to investigate this issue.

INVESTIGATING 7 months ago - at 10/07/2025 02:15PM

Users are experiencing an issue that prevents them from attaching and summarising transcripts across all tenants.
We are investigating the matter and will post an update as soon as possible.

Latest Aptem outages

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