Outage in Aptem

BKSB Integration Issues

Resolved Minor

July 28, 2025 - Started 10 months ago - Lasted 1 day
Official incident page

Incident Report

Aptem are aware of an incident currently impacting BKSB Integration. This may impact Aptem customers utilising the BKSB integration to get redirected to BKSB. Aptem are continually monitoring the situation, and will provide updates where available.

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 07/29/2025 01:27PM

This incident has been resolved.

MONITORING 10 months ago - at 07/29/2025 01:09PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 07/29/2025 11:01AM

Our partner BKSB are continuing to work on providing a resolution.

IDENTIFIED 10 months ago - at 07/28/2025 11:56AM

Integration with BKSB is working fine except for the automatic redirect to the BKSB tests. We are currently waiting for a resolution from our partner BKSB.

INVESTIGATING 10 months ago - at 07/28/2025 11:42AM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 07/28/2025 10:27AM

Aptem are aware of an incident currently impacting BKSB Integration. This may impact Aptem customers utilising the BKSB integration to get redirected to BKSB.
Aptem are continually monitoring the situation, and will provide updates where available.

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