Outage in Aptible

Delays and failures for provisioning-related operations in us-east-1

Resolved Minor
October 28, 2025 - Started 1 day ago - Lasted about 4 hours
Official incident page

Incident Report

We are seeing significantly increased provisioning times in the AWS us-east-1 region. This is affecting operations that require new capacity, including deployments, scaling, and creation of new resources. These operations may time out and fail. Our team is actively investigating and working to mitigate the impact. We will provide our next update by 2 pm EST.

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Latest Updates ( sorted recent to last )
RESOLVED about 21 hours ago - at 10/28/2025 09:08PM

This incident has been resolved.

MONITORING about 23 hours ago - at 10/28/2025 06:35PM

We are not currently seeing provisioning issues in AWS us-east-1. We are modifying the incident status to Monitoring, and will provide any relevant updates as needed.

IDENTIFIED 1 day ago - at 10/28/2025 05:53PM

We are now seeing additional broader EC2 provisioning issues in the AWS us-east-1 region that are outside the scope of our mitigation. Additional delays/failures on operations that require new capacity in us-east-1 may still occur at this time. We will provide our next update by 2:30 pm EST.

MONITORING 1 day ago - at 10/28/2025 05:32PM

AWS has confirmed the issue with EC2 provisioning issues in us-east-1. Meanwhile, we have been able to implement a mitigation for affected customers. We will continue to leave this issue open and monitor its progress, and will provide any relevant updates as needed.

INVESTIGATING 1 day ago - at 10/28/2025 05:09PM

We are seeing significantly increased provisioning times in the AWS us-east-1 region. This is affecting operations that require new capacity, including deployments, scaling, and creation of new resources. These operations may time out and fail.

Our team is actively investigating and working to mitigate the impact. We will provide our next update by 2 pm EST.

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