Outage in Apwide
Some email notifications are not sent correctly
Resolved MinorIncident Report
We're currently investigating possible issues impacting emails sent by Golive automation engine and watcher capability.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 03/24/2023 09:20AM
Incident is now resolved.
Issue was due to the upgrade of Jira cloud rest API client to the v3 which resulted in some email addresses not correctly retrieved by email sending job.
MONITORING
over 2 years ago - at 03/23/2023 07:07PM
We are continuing to monitor for any further issues.
MONITORING
over 2 years ago - at 03/23/2023 07:06PM
Fix has been pushed to production and we're currently monitoring if issue is solved.
IDENTIFIED
over 2 years ago - at 03/23/2023 05:47PM
We've identified the potential root cause of this issue.
A fix is in progress.
INVESTIGATING
over 2 years ago - at 03/23/2023 04:57PM
We're currently investigating possible issues impacting emails sent by Golive automation engine and watcher capability.
Latest Apwide outages
Infrastructure being patched - over 1 year ago
There is an ongoing issue with our hosting provider, which is causing our applications to be unavailable - over 1 year ago
Golive instabilities - almost 2 years ago
Major outage - almost 2 years ago
Issue on Rest API - about 2 years ago
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