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Outage in Arbor Education

Arbor Site Unavailability

Resolved Major

July 02, 2025 - Started 29 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We recognise that some customers are experiencing an issue where they are encountering site unavailable messages on their Arbor site.

We’re very sorry for any disruption caused to your morning and are working on this as an urgent priority.

Components affected

Arbor Education GraphQL Arbor Education API Arbor Education REST API Arbor Education School MIS Arbor Education MAT MIS

Latest Updates ( sorted recent to last )

29 days ago - at 07/02/2025 02:22PM

We’re continuing to investigate ongoing reports of customers encountering site unavailability and are currently working with our cloud service provider to identify a resolution.

We’re very sorry for any disruption caused and are working on this as an urgent priority.

29 days ago - at 07/02/2025 01:34PM

Latest Arbor Education outages

Communication Log is not displaying information as expected - 10 days ago

Invalid Credentials when logging into the Developer Portal - about 1 month ago

Data out of sync within the Data Warehouse - about 2 months ago

Arbor Site Unavailability - about 2 months ago

Error messages appearing for some customers - 2 months ago

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