Outage in Arbor Education

Google Pay not working as expected on the Arbor Parent App

Resolved Minor
October 07, 2025 - Started 2 months ago - Lasted 2 days
Official incident page

Incident Report

We are aware of an issue with the Arbor Parent App where users paying for items with Google Pay are unable to complete their purchase.

We are currently investigating this as a priority; in the meantime, users can pay with an alternative payment method through the Arbor Parent App without issue.
Components affected
Arbor Education School MIS

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Latest Updates ( sorted recent to last )
2 months ago - at 10/07/2025 12:19PM

We are aware of an issue with the Arbor Parent App where users paying for items with Google Pay are unable to complete their purchase.

We are currently investigating this as a priority; in the meantime, users can pay with an alternative payment method through the Arbor Parent App without issue.

Latest Arbor Education outages

Arbor Site Unavailability - about 1 month ago
Ongoing Issues 20-10-2025 - about 2 months ago

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