Outage in Arbor Education

Arbor Site Unavailability

Resolved Major

September 24, 2026 - Started 11 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware some customers are currently unable to access their Arbor sites this evening.

We sincerely apologise for the disruption this is causing. Our engineering team is fully engaged and investigating this as an urgent priority. We will post our next update as soon as we have more information.

Components affected

Arbor Education School MIS Arbor Education MAT MIS Arbor Education API Arbor Education REST API Arbor Education GraphQL Arbor Education Data Warehouse Arbor Education Partner Demo Sites

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Latest Updates ( sorted recent to last )

11 days ago - at 09/24/2026 05:17PM

We're continuing to investigate the root cause of the issue preventing a small number of customers from being able to login this evening.

This is being treated as urgent and we'll update customers again shortly.

11 days ago - at 09/24/2026 04:32PM

Latest Arbor Education outages

Error Message on MAT Sites - 18 days ago

Site unavailable for a some customers - 18 days ago

Arbor Site Errors and Slowness - 26 days ago

Microsoft 365 Incident - about 1 month ago

Site login issues - about 1 month ago

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