Outage in Arcade Software
Video failing intermittently due to service provider
Resolved MinorIncident Report
We’re currently investigating an issue affecting video uploads, where some uploads may fail intermittently. This appears to be related to an upstream service disruption impacting our video processing provider.
Impact
* Some video uploads may fail or time out
* Previously uploaded videos are not affected
* Retries may succeed
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 04/21/2026 05:58PM
Our video provider has resolved the incident.
MONITORING
13 days ago - at 04/21/2026 05:52PM
We’re currently investigating an issue affecting video uploads, where some uploads may fail intermittently. This appears to be related to an upstream service disruption impacting our video processing provider.
Impact
* Some video uploads may fail or time out
* Previously uploaded videos are not affected
* Retries may succeed
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