Outage in Archlet

Partial outage of Archlet

Resolved Minor
February 16, 2022 - Started over 3 years ago
Official incident page

Incident Report

Due to performance problems within the center of our cloud provider, Archlet is currently only partially available. Users might experience data in the Analytics only loading on a second try or data processing jobs only running successfully after multiple attempts. We have identified the issue together with our cloud provider and we will inform you once a fix for the problem has been implemented. We are very sorry for the inconvenience and hope that we can keep on sourcing together soon again!

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Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 02/16/2022 09:49PM

This incident has been resolved.

MONITORING over 3 years ago - at 02/16/2022 05:15PM

A fix has been implemented and we are monitoring the situation.

IDENTIFIED over 3 years ago - at 02/16/2022 01:59PM

Due to performance problems within the center of our cloud provider, Archlet is currently only partially available. Users might experience data in the Analytics only loading on a second try or data processing jobs only running successfully after multiple attempts.

We have identified the issue together with our cloud provider and we will inform you once a fix for the problem has been implemented.

We are very sorry for the inconvenience and hope that we can keep on sourcing together soon again!

Latest Archlet outages

File download/upload capability impacted - 2 days ago
Archlet App currently unavailable - about 2 years ago
Potentially reduced performance due to cloud provider - almost 3 years ago
Translations currently not available - over 4 years ago
Production version is unavailable - over 4 years ago

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