Network Provisioning - Device is present in an unexpected container

This incident has been resolved.

We are continuing to monitor through this week but this is our final status update. Currently, our teams are working on postmortem that can be shared. Thank you for your patience.

We are continuing to monitor. No change in operational status for Network Provisioning features since last update.

We are continuing to monitor. No change in operational status for Network Provisioning features since last update.

We are continuing to monitor. No change in operational status for Network Provisioning features since last update.

We are continuing to monitor. No change in operational status for Network Provisioning features since last update.

We are continuing to monitor. No change in operational status for Network Provisioning features since last update.

Network Provisioning services have been fully restored across all CVaaS service regions. Customers requiring additional assistance have been contacted directly by our team. For all other users, Network Provisioning features are now available for normal operation.

We are continuing to restore Network Provisioning operation for select clusters.

We will provide another update no later than May 31st, 11:00pm UTC.

We are continuing to restore Network Provisioning operation for select clusters.

We will provide another update no later than May 31st, 05:00pm UTC.

We are continuing to restore Network Provisioning operation for select clusters.

We will provide another update no later than May 31st, 11:00am UTC.

We are continuing to restore Network Provisioning operation for select clusters.

We will provide another update no later than May 31st, 5:00am UTC.

We have restored Network Provisioning operation for select clusters.

We will provide another update no later than May 30th, 11:00pm UTC.

We are applying fixes and are selectively enabling Network Provisioning.

We are testing the fixes in the staging environment.

The team has an understanding of the issue, but due to its complex nature, we are taking additional testing and steps to ensure our proposed fixes will be safe to apply. We will provide another update no later than May 30th, 11:00 UTC.

We are continuing to investigate this issue.

Please do not use any of the Network Provisioning UI, workflows, or provisioning even if you see unexpected configurations being displayed. Please do not execute any changes unless your device configurations are strictly only managed by Studios.

We are continuing to root cause.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are investigating reports devices showing up unexpected containers if Network Provisioning work flows are used.

Please refrain from using Network Provisioning features at this time.