Outage in Array

Investigating System Issue

Resolved Minor

February 04, 2026 - Started 10 days ago - Lasted about 3 hours
Official incident page

Incident Report

We have been alerted to a potential issue affecting retrieval of some TUI credit reports and are currently investigating

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Latest Updates ( sorted recent to last )

RESOLVED 10 days ago - at 02/04/2026 08:45AM

This incident has been resolved.

INVESTIGATING 10 days ago - at 02/04/2026 05:37AM

TUI is currently experiencing technical issues that may impact retrieval of some credit reports. We are actively investigating and will provide updates as available.

INVESTIGATING 10 days ago - at 02/04/2026 05:27AM

We have been alerted to a potential issue affecting retrieval of some TUI credit reports and are currently investigating

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