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Outage in Array

Investigating IDP System Issue

Resolved Minor
July 14, 2026 - Started 10 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing delayed responses from an upstream data vendor affecting searching for Neighborhood Watch offenders, Telephone Spoofing alerts, Auto Title Monitoring alerts, Home Title Monitoring Alerts, and Court Record Monitoring. We are monitoring and will continue to provide updates.

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 07/14/2026 06:01PM

This incident has been resolved.

MONITORING 10 days ago - at 07/14/2026 05:12PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 days ago - at 07/14/2026 04:22PM

We are continuing to monitor the delayed responses from an upstream data vendor that is periodically affecting searches for Neighborhood Watch.

INVESTIGATING 10 days ago - at 07/14/2026 03:29PM

We are continuing to investigate this issue.

INVESTIGATING 10 days ago - at 07/14/2026 03:13PM

We are currently experiencing delayed responses from an upstream data vendor affecting searching for Neighborhood Watch offenders, Telephone Spoofing alerts, Auto Title Monitoring alerts, Home Title Monitoring Alerts, and Court Record Monitoring. We are monitoring and will continue to provide updates.

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