Articulate 360: Email notifications aren't being sent

This incident has been resolved.

Email delivery has resumed for Articulate 360, and we're continuing to monitor while we work with our email provider on a longer-term resolution.

Some emails sent during this incident may still arrive late. If a recipient hasn't received their invitation, you can now resend it through Account Management. If you're waiting on an invitation and haven't received it yet:

- Accept your pending invitation directly at https://manage.articulate.com/profile
- If you don't have an Articulate ID yet, create one using the email address that received the invitation: https://id.articulate.com/register

We're sorry for the trouble and will share another update as we continue to monitor.

Email delivery has resumed for Articulate 360, and we're continuing to monitor while we work with our email provider on a longer-term resolution.

Some emails sent during this incident may still arrive late. If a recipient hasn't received their invitation, you can now resend it through Account Management. If you're waiting on an invitation and haven't received it yet:

- Accept your pending invitation directly at https://manage.articulate.com/profile
- If you don't have an Articulate ID yet, create one using the email address that received the invitation: https://id.articulate.com/register

We're sorry for the trouble and will share another update as we continue to monitor.

We are continuing to work on a fix for this issue.

Some Articulate 360 emails are being delayed again, including team invitations, Articulate ID verification emails, and Review 360 and Rise 360 notifications. We're working with our email provider to restore delivery and will share another update as soon as we know more. Resending invitations won't help until delivery is restored, but pending invitations can still be accepted at https://manage.articulate.com/profile, and new Articulate IDs can be created with the invited email address at https://id.articulate.com/register.

Email functionality has resumed for Articulate 360, and we're continuing to monitor delivery while working with our email provider to address any remaining delayed notifications.

Some emails -- including team invitations, Articulate ID verification emails, and Review 360 and Rise 360 notifications -- may still be delayed. In the meantime, if a recipient hasn't received their invitation, we encourage you to resend it through Account Management.

If you're waiting on an invitation and haven't received it yet:

- Accept your pending invitation directly at https://manage.articulate.com/profile
- If you don't have an Articulate ID yet, create one using the email address that received the invitation: https://id.articulate.com/register

We're sorry for the trouble and will share another update as we continue to monitor.

We’ve identified an issue with a third-party provider that’s delaying many Articulate 360 emails, including team invitations, Articulate ID verification emails, and Review 360 and Rise 360 notifications. We’re continuing to work with the provider’s support team on a resolution and will share additional updates as we learn more.

Team invitations are still available within the platform. If you’re affected, please go to https://manage.articulate.com/profile and accept the pending invitation.

If you don’t have an Articulate ID, create one using the email address that received the invitation, here: https://id.articulate.com/register

We’ve identified an issue with a third-party provider that’s delaying many Articulate 360 emails, including team invitations, Articulate ID verification emails, and Review 360 and Rise 360 notifications. We’re continuing to work with the provider’s support team on a resolution and will share additional updates as we learn more.

Team invitations are still available within the platform. If you’re affected, please go to https://manage.articulate.com/profile and accept the pending invitation.

If you don’t have an Articulate ID, create one using the email address that received the invitation, here: https://id.articulate.com/register

We’ve identified an issue with a third-party provider that’s delaying many Articulate 360 emails, including team invitations, Articulate ID verification emails, and Review 360 and Rise 360 notifications. We’re working with the provider’s support team on a resolution and will share additional updates as we learn more.

Team invitations are still available within the platform. If you’re affected, please go to https://manage.articulate.com/profile and accept the pending invitation.

If you don’t have an Articulate ID, create one using the email address that received the invitation, here: https://id.articulate.com/register

We’re continuing to investigate an incident involving Articulate 360 email notifications not being sent to users. We’ll share additional updates as we learn more.

The invitations are still available within the platform. If you’re affected, please go to https://manage.articulate.com/profile and accept the pending invitation.

If you don’t have an Articulate ID, create one using the email address that received the invitation, here: https://id.articulate.com/register

We’re continuing to investigate an incident involving Articulate 360 email notifications not being sent to users. We’ll share additional updates as we learn more.

Some Articulate 360 actions aren't sending email notifications to users. We're investigating the issue and will share more details soon.