Outage in Aruba Networks

Multiple customers are reporting issues authenticating credentials on Orchestrator

Resolved Major
September 26, 2025 - Started about 1 month ago - Lasted about 7 hours
Official incident page

Incident Report

We're currently investigating an issue that is preventing users from logging onto Cloud Orchestrator, as well as downloading software. We hope to resolve this issue quickly.
Components affected
Aruba Networks Orchestrator Global Enterprise(Northern Virginia) Aruba Networks Orchestrator As a Service(Frankfurt) Aruba Networks Orchestrator Global Enterprise(Frankfurt) Aruba Networks Orchestrator Service Provider(Northern Virginia) Aruba Networks Orchestrator Service Provider(Frankfurt) Aruba Networks Orchestrator As a Service(Northern Virginia)

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/26/2025 04:57PM

The issue that was identified has now been fully resolved.

MONITORING about 1 month ago - at 09/26/2025 04:57PM

We are currently monitoring the issue and hope to resolve it quickly.

IDENTIFIED about 1 month ago - at 09/26/2025 01:09PM

We have identified the issue preventing users from logging into Cloud Orchestrator and downloading software and are working to resolve it.

INVESTIGATING about 1 month ago - at 09/26/2025 01:08PM

We're currently investigating an issue that is preventing users from logging onto Cloud Orchestrator, as well as downloading software. We hope to resolve this issue quickly.

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