Outage in AskCody

[North America vs. Europe and Asia-Pacific vs. Global]: Major Outage - [Component/s]

Resolved Major

October 16, 2025 - Started 6 months ago - Lasted about 1 hour
Official incident page

Incident Report

Affected Users: AskCody Insights Region: Europe We are currently experiencing a major outage in AskCody Insights Reports and are now investigating the impact. The data collections is still running and only the reports are affected. The next update will be provided as soon as possible.

Components affected

AskCody Power BI Dashboard

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/16/2025 10:48AM

Affected Users: AskCody Insights
Region: Europe

After monitoring the implemented solution, the major outage in AskCody Insights has been resolved and is now operational once again.

The issue was connectivity issue of the AskCody Insights service. All data is intact and unaffected.

INVESTIGATING 6 months ago - at 10/16/2025 10:17AM

Affected Users: AskCody Insights
Region: Europe

We are currently experiencing a major outage in AskCody Insights Reports and are now investigating the impact.

The data collections is still running and only the reports are affected.

The next update will be provided as soon as possible.

Latest AskCody outages

[Global] Degraded Performance - Workplace Central, Maps, All Bookings - about 2 hours ago

[North America vs. Europe and Asia-Pacific vs. Global]: Degraded Performance - [Component/s] - 3 months ago

Degraded EWS integration - 4 months ago

Global Major Outage - all components - 6 months ago

[North America]: AskCody Insights missing data for September - 7 months ago

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