Outage in AskCody
[North America vs. Europe and Asia-Pacific vs. Global]: Degraded Performance - [Component/s]
Resolved MinorIncident Report
Affected Users: AskCody Insights Customers
Region: Global
Since 2 Jan 2026, AskCody insights has not been collecting data for meetings, due to a database misconfiguration.
All other data in AskCody is intact and safe otherwise.
We are actively working on a fix and all AskCody Insights data will be restored after the fix is applied.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/16/2026 01:03PM
Affected Users: AskCody Insights Customers
Region: Global
We have restored all AskCody Insights missing data and the module is operational again.
IDENTIFIED
4 months ago - at 01/14/2026 01:32PM
Affected Users: AskCody Insights Customers
Region: Global
Since 2 Jan 2026, AskCody insights has not been collecting data for meetings, due to a database misconfiguration.
All other data in AskCody is intact and safe otherwise.
We are actively working on a fix and all AskCody Insights data will be restored after the fix is applied.
Latest AskCody outages
Degraded EWS integration - 4 months ago
Global Major Outage - all components - 6 months ago
[North America]: AskCody Insights missing data for September - 7 months ago
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