Outage in AskNicely

Surveys not loading for some tenants

Resolved Major
June 24, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating reports of surveys not loading.
Components affected
AskNicely Application

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/24/2024 03:58PM

This incident has been resolved.

MONITORING over 1 year ago - at 06/24/2024 03:35PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 06/24/2024 03:13PM

We have identified a possible cause of surveys not displaying to respondents and are currently deploying a change for remediation.

INVESTIGATING over 1 year ago - at 06/24/2024 02:43PM

We are investigating reports of surveys not loading.

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