Outage in AskNicely
Investigating increased error rates for US clients
Resolved MajorIncident Report
We are currently investigating this issue.
Components affected
AskNicely ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 09/11/2024 05:33AM
This incident has been resolved.
MONITORING
over 1 year ago - at 09/11/2024 04:51AM
A fix has been implemented and we are monitoring the results
IDENTIFIED
over 1 year ago - at 09/11/2024 04:46AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
over 1 year ago - at 09/11/2024 04:35AM
We are currently investigating this issue.
Latest AskNicely outages
Increased error rate of email/SMS workflows, review link tracking, and survey responses - about 2 months ago
AskNicely returns Error 500 - over 1 year ago
Application Unavailable for some US customers - over 1 year ago
Investigating increased error rates for US clients. - over 1 year ago
Investigating increased error rates for US clients. - over 1 year ago
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