Outage in Assembled

High error rates on Assist Copilot, API, and Automations

Resolved Minor
December 03, 2024 - Started 18 days ago - Lasted 42 minutes
Official incident page

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Outage Details

We are currently experiencing intermittent delays and increased error rates in our response generation. Our team is actively monitoring the situation and working to minimize disruptions. This issue is related to a latency problem with one of our core service providers, which is temporarily impacting our system’s performance. We're actively switching over to another core service provider to reduce error rates.
Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 12/03/2024 03:53PM

The issue causing delays and increased error rates has been resolved. After switching to a different service provider, performance has stabilized, and error rates have significantly decreased.

We'll continue to monitor for performance issues over the next few hours.

MONITORING 18 days ago - at 12/03/2024 03:44PM

We've switched over to different service providers and are starting to see error rates decline. We're continuing to monitor error rates and request latency.

MONITORING 18 days ago - at 12/03/2024 03:27PM

We are continuing to monitor for any further issues.

MONITORING 18 days ago - at 12/03/2024 03:27PM

We are currently experiencing intermittent delays and increased error rates in our response generation. Our team is actively monitoring the situation and working to minimize disruptions.

This issue is related to a latency problem with one of our core service providers, which is temporarily impacting our system’s performance. We're actively switching over to another core service provider to reduce error rates.

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