Outage in Assembled

Delayed Salesforce Agent Syncs

Resolved Major

April 02, 2025 - Started 29 days ago - Lasted 24 minutes
Official incident page

Need to monitor Assembled outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Assembled, and never miss an outage again.
Start Free Trial

Outage Details

Assembled is experiencing an issue with delayed Salesforce agent state syncs for some customers. We have identified a cause and are implementing a fix.

Components affected

Assembled Reporting and data services

Latest Updates ( sorted recent to last )

RESOLVED 29 days ago - at 04/02/2025 06:16PM

We have pushed a fix and agent state syncs have recovered for the affected accounts.

IDENTIFIED 29 days ago - at 04/02/2025 05:52PM

Assembled is experiencing an issue with delayed Salesforce agent state syncs for some customers. We have identified a cause and are implementing a fix.

Latest Assembled outages

Missing and incorrect agent and ticket based metrics - 29 days ago

Staleness in agent and ticket-based metrics - about 1 month ago

Degraded performance on Assist requests - about 1 month ago

Elevated errors on Assist across Draft reply, Compose from notes, and other copilot responses - about 1 month ago

[Monitoring] Temporarily degraded API performance - about 1 month ago

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3970 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook