Outage in Assembly Neos
Neos Application Performance Degradation in some regions
Resolved Minor
April 24, 2026 - Started 13 days ago
- Lasted 21 minutes
Incident Report
We are currently investigating reports of elevated latency and intermittent availability affecting customers in certain regions. Our engineering team has identified the underlying issue and is actively working on mitigation. Users in this region may experience slower response times or brief interruptions when accessing the application during this window.No customer data has been lost or compromised. Customers in other regions are not affected.We will post the next update within 30 minutes, or sooner if the situation changes. Thank you for your patience.
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Latest Updates ( sorted recent to last )
IDENTIFIED
13 days ago - at 04/24/2026 02:41PM
We are currently investigating reports of elevated latency and intermittent availability affecting customers in certain regions. Our engineering team has identified the underlying issue and is actively working on mitigation. Users in this region may experience slower response times or brief interruptions when accessing the application during this window.No customer data has been lost or compromised. Customers in other regions are not affected.We will post the next update within 30 minutes, or sooner if the situation changes. Thank you for your patience.
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