Outage in AssemblyAI

Account information not update correctly

Resolved Minor
February 24, 2025 - Started 2 months ago - Lasted 30 minutes
Official incident page

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Outage Details

We are currently investigating an issue that is causing account information to not update correctly. This can affect some of the information displayed in the dashboard including account balance, which in some edge cases involving recent payments can affect API usage.
Components affected
AssemblyAI Billing
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/24/2025 11:53PM

We have continued to see good performance and previously affected users are reporting that the issues are resolved on their end as well so we are marking this issue as resolved.

INVESTIGATING 2 months ago - at 02/24/2025 11:26PM

We are currently investigating an issue that is causing account information to not update correctly. This can affect some of the information displayed in the dashboard including account balance, which in some edge cases involving recent payments can affect API usage.

Latest AssemblyAI outages

Increase in authentication errors - about 1 month ago

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