Outage in AssemblyAI

Inability to Retrieve Transcripts

Resolved Major
April 15, 2025 - Started 18 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue that is preventing the retrieval of async and LeMUR transcriptions on the US and EU endpoint.
Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 04/15/2025 01:57PM

This incident has been resolved.

IDENTIFIED 18 days ago - at 04/15/2025 01:12PM

We are continuing to work on a fix for this issue.

IDENTIFIED 18 days ago - at 04/15/2025 01:06PM

The issue has been identified and a fix is being implemented. After investigating, this seems to be affecting a small subset of transcripts.

INVESTIGATING 18 days ago - at 04/15/2025 12:59PM

We are continuing to investigate this issue of a degraded performance of our async API and LeMUR to retrieve transcripts.

INVESTIGATING 18 days ago - at 04/15/2025 12:48PM

We are currently investigating an issue that is preventing the retrieval of async and LeMUR transcriptions on the US and EU endpoint.

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