Outage in AssemblyAI
Payment Processing Disruption
Resolved MinorIncident Report
We are currently experiencing issues that are affecting customers' abilities to add funds to their accounts. This is affecting some new and existing users. Our team is actively investigating the problem and working with our payment processor to resolve this as quickly as possible.
Components affected
AssemblyAI BillingOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 05/17/2025 05:41PM
We have continued to see payment being processed normally so we are marking this issue as resolved.
MONITORING
5 months ago - at 05/17/2025 04:59PM
Our billing provider looks to have resolved the issues that were affecting them, and we are once again seeing payments complete as expected. We are monitoring the situation to ensure good performance going forward.
IDENTIFIED
5 months ago - at 05/17/2025 04:29PM
We are currently experiencing issues that are affecting customers' abilities to add funds to their accounts. This is affecting some new and existing users. Our team is actively investigating the problem and working with our payment processor to resolve this as quickly as possible.
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