Outage in AssemblyAI

Increase in turnaround times for pre-recorded audio transcription

Resolved Minor
September 22, 2025 - Started about 1 month ago - Lasted 34 minutes
Official incident page

Incident Report

We are currently investigating an issue that is causing a small increase in turnaround times for STT services for pre-recorded audio for some requests. Traffic as a whole is still completing within the range of normal turnaround times. We will provide additional updates as we learn more.
Components affected
AssemblyAI Asynchronous API

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/22/2025 07:49PM

Aside from a small window of about five minutes around 12:10pm PT where turnaround times were slightly higher than usual, we have continued to see turnaround times within the expected ranges so we are now closing this issue.

INVESTIGATING about 1 month ago - at 09/22/2025 07:34PM

We are currently investigating an issue that is causing a small increase in turnaround times for STT services for pre-recorded audio for some requests. Traffic as a whole is still completing within the range of normal turnaround times. We will provide additional updates as we learn more.

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