Outage in AssemblyAI

Increase in turnaround times for pre-recorded audio transcription

Resolved Minor
September 22, 2025 - Started 15 days ago - Lasted 34 minutes
Official incident page

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Outage Details

We are currently investigating an issue that is causing a small increase in turnaround times for STT services for pre-recorded audio for some requests. Traffic as a whole is still completing within the range of normal turnaround times. We will provide additional updates as we learn more.
Components affected
AssemblyAI Asynchronous API
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 09/22/2025 07:49PM

Aside from a small window of about five minutes around 12:10pm PT where turnaround times were slightly higher than usual, we have continued to see turnaround times within the expected ranges so we are now closing this issue.

INVESTIGATING 15 days ago - at 09/22/2025 07:34PM

We are currently investigating an issue that is causing a small increase in turnaround times for STT services for pre-recorded audio for some requests. Traffic as a whole is still completing within the range of normal turnaround times. We will provide additional updates as we learn more.

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