Outage in AssemblyAI

Expected responses from LLM Gateway using Claude models

Resolved Minor
November 24, 2025 - Started 20 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue with LLM Gateway that is causing unexpected responses when using Claude models. This issue is not affecting LLM Gateway requests using other models. We are working to identify and resolve the root cause of these issues.
Components affected
AssemblyAI LeMUR

Need to monitor AssemblyAI outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 11/25/2025 01:45AM

We have continued to see good performance since releasing the earlier fix and are now marking this issue as resolved.

MONITORING 20 days ago - at 11/25/2025 01:15AM

We have released a fix that has resolved the unexpected responses we were seeing when Claude models were used. Everything is working normally now, but we will continue to monitor traffic to ensure continued good performance.

IDENTIFIED 20 days ago - at 11/25/2025 12:22AM

We have identified the root cause of this issue and are working to release a fix.

INVESTIGATING 20 days ago - at 11/24/2025 10:39PM

We are currently investigating an issue with LLM Gateway that is causing unexpected responses when using Claude models. This issue is not affecting LLM Gateway requests using other models. We are working to identify and resolve the root cause of these issues.

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook