Outage in AssemblyAI
Delayed processing of transcripts on Slam
Resolved MajorIncident Report
We are currently investigating an issue where there has been delayed processing of transcripts on Slam-1, specifically in our us-west-2 region. This began at 5:43 UTC. Customers will experience queueing or erroring of transcripts when using our Slam-1 model. Our Universal model is not affected by this incident.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 11/20/2025 09:41AM
This incident has been resolved.
MONITORING
24 days ago - at 11/20/2025 08:47AM
A fix has been implemented and our team is monitoring the results. Slam-1 has resumed normal processing.
IDENTIFIED
24 days ago - at 11/20/2025 08:26AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
24 days ago - at 11/20/2025 08:21AM
We are currently investigating an issue where there has been delayed processing of transcripts on Slam-1, specifically in our us-west-2 region. This began at 5:43 UTC. Customers will experience queueing or erroring of transcripts when using our Slam-1 model. Our Universal model is not affected by this incident.
Latest AssemblyAI outages
Expected responses from LLM Gateway using Claude models - 20 days ago
Degraded performance for requests using Slam-1 - about 1 month ago
Degraded performance for requests using Slam-1 - about 1 month ago
Requests failing for Slam-1 model - about 2 months ago
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