Async + LLM gateway APIs returning 5xx

We have cleared the backlog, and turnaround times are back to normal. Our team continues to actively monitor the situation. We will provide a post-mortem when available.

We are continuing to see requests being completed. We are working through a backlog of requests, resulting in elevated turnaround times while we recover. Our team continues to actively monitor the situation. We will provide updates as more information becomes available.

We are seeing requests beginning to successfully complete and have moved to the monitoring phase. Some requests are still returning 500 errors. Our website is down, and logins may be affected. Our team continues to actively investigate and monitor the situation. We will provide updates as more information becomes available.

We are seeing requests beginning to successfully complete and have moved to the monitoring phase. Some requests are still returning 500 errors. Our team continues to actively investigate and monitor the situation. We will provide updates as more information becomes available.

We are currently investigating an issue affecting our Async and LLM Gateway services, which are returning 500 errors. Our team is actively working to identify and resolve the problem. We will provide updates as more information becomes available.

All streaming API and EU endpoint services are running normally. This incident is isolated to NA API endpoints for async + LLM gateway.

We are continuing to investigate this issue.

We are currently investigating an issue affecting async + LLM gateway services. More updates to come as we learn more.